About

We are committed to being very aggressive in our attitude towards quality and customer service, primarily since we want to be ranked as the “best” in our business. Quality is not just another goal; it is our basic strategy for survival and future growth.

Management has the ultimate responsibility to maintain the quality policy and shall promote all initiatives to attain and improve quality to:

• Give all personnel adequate information and training to enable all tasks to be undertaken with a consistent standard of quality.
• Ensure that excellent relations between the Company and employees are maintained.

Inspection and Testing:

Inspection and testing is carried out on completion of installation and maintenance activities, with results being documented. Should items not be acceptable against the agreed contract criteria they will be repaired, replaced or identified for a subsequent evaluation and decision.

• The goal as a company is to have customer service that is not just the best but legendary.
• Customer satisfaction is worthless.
• Customer loyalty is priceless.
• Every great business is built on friendship.

• Sales Staff– 13 Nos.
• Commercial Staff– 6 No.
• Sales Supporting Staff– 6 No.
• Dispatch Staff– 8 Nos.
• Manufacturing Staff– 11 No.

Our journey is Total Quality Management–fully satisfying our customers requirements through a process of continuous improvement. It’s critical to understand that Total Quality Management is not a short-term program. It’s a long term commitment aimed at continuously improving the way we work, providing a safe work environment, managing our business processes, and supplier selection/retention. It is our goal to posture our company for market expansion, thereby providing improved job security and quality of life for all.